Connectivity table
The table below links the material topics to our key performance indicators, targets and performance.
In € million unless stated otherwise
Mission: We empower entrepreneurs to build a better world | |||||
Material topics | Contributing to the SDGs | Key performance indicator | 2019 performance | 2019 target | 2018 performance |
Development impact through responsible investing | SDG 8 | 2,857 | 2,905 | 2,637 | |
Of which | |||||
1,692 | 1,750 | 1,873 | |||
297 | 195 | 135 | |||
SDG 17 | 868 | 960 | 629 | ||
SDG 10 | Reducing inequalities investments (% of total volume) | 28% | 27% | 36% | |
47 | 100 | 30 | |||
Environmental footprint of FMO’s investments | SDG 13 | Green investments (% of total volume) | 34% | 32% | 36% |
Promote ESG best practices | SDG 3, 5, 8, 10, 12, 13, 14, 15 | ESG target performance (% risks managed)1 | 98% | 90% | 95% |
Human rights | SDG 3, 5, 8, 10, 12, 13, 14, 15 | Number of new admissible complaints received | 0 | 1 | |
Number of investments for which human rights were assessed during due diligence (all high E&S risk clients in portfolio)2 | 308 | - | |||
Transparency & accountability of FMO’s activities | n/a | Transparency Benchmark (latest score) | 76% | 191 points (out of 200; TB 2017) | |
Business integrity of FMO | n/a | 2 | 0 | ||
Number of alleged client-related integrity issues reported to Compliance | 21 | 26 | |||
Number of alleged client-related integrity issues closed by Compliance | 9 | 18 | |||
Financial sustainability and risk appetite of FMO | n/a | ||||
Operating income | 330 | 370 | 297 | ||
Operating expenses | -130 | -107 | |||
Impairments | -92 | -23 | |||
Net profit | 120 | 151 | |||
Underlying net profit | 96 | 108 | |||
Net loans | 5,031 | 4,771 | |||
Equity investment portfolio (incl. associates) | 2,165 | 1,797 | |||
Total assets | 9,412 | 8,490 | |||
Shareholders' equity | 3,127 | 2,984 | |||
Debentures & notes | 5,808 | 5,140 | |||
Ratios at end of period | |||||
Non Performing Loans (NPL %) | 9.8% | 8.4% | |||
3.9% | 5.2% | ||||
Return on assets (%) | 1.3% | 1.8% | |||
Common Equity Tier 1 (CET 1 %) | 21.8% | 24.6% | |||
Other | Client satisfaction (NPS score) | 75.5 | 70.0 | 69.5 | |
Employee engagement (score) | 7.4 | 8.0 | 7.4 | ||
87% | 85% | n/a | |||
- 1 Scope of the target is limited to a sub-set of 40 new clients with an A or B+ E&S risk category or those supported by a corporate governance specialist that were contracted in 2017 or 2018, where FMO was in the lead.
- 2 In 2019 we introduced this new human rights indicator. For years we have performed E&S due diligence, including human rights, for all high E&S risk clients. At year-end 2019, for 308 clients in our portfolio E&S due diligence including human rights was performed. Of these 308 clients, the majority was already in our portfolio per year-end 2018. We are unable to differentiate the comparative figure for the portfolio per year-end 2018. Please refer to 'Our investment process' to read how we have strengthened the human rights lens in our due diligence practices in recent years.