2020 Outlook
In 2020 we will continue to steer our effort towards creating more impact on SDGs 8, 10 and 13. For 2020 we have committed to the following targets:
In € million unless stated otherwise
TARGETS  | 2020  | 2019  | |
Higher impact portfolio  | Green total portfolio (FMO+public funds+mobilized)  | 4,877 (34%)  | n/a  | 
Of which Green New Investments (FMO+public funds+mobilized)  | 1,137 (35%)  | 930 (32%)  | |
Reducing Inequalities total portfolio (FMO+public funds+mobilized)  | 3,953 (28%)  | n/a  | |
Of which Reducing Inequalities New Investments (FMO+public funds+mobilized)  | 888 (27%)  | 790 (27%)  | |
Portfolio FMO  | 9,821  | n/a  | |
Of which New Investments FMO  | 2,155  | 1,750  | |
2020: ESG performance (% high/medium risks amber/green; all A and B+ or with CG support)  | 90%  | ||
2019: ESG performance (% high/medium risks amber/green; A and B+ or with CG support, contracted in 2017/2018)  | 90%  | ||
  | Portfolio public funds  | 1,294  | n/a  | 
Of which New Investments public funds  | 195  | 195  | |
Portfolio mobilized  | 3,157  | n/a  | |
Of which New Investments mobilized  | 902  | 960  | |
Of which New Private Investments mobilized  | 718  | n/a  | |
Dutch Business New Investments  | 100  | 100  | |
Client satisfaction (NPS score)  | 70  | 70  | |
Employee engagement (engagement score 1-10)  | 8.0  | 8.0  | |
Gender diversity: % women in the workforce  | 50%  | n/a  | |
Gender diversity: % women in management positions  | 50%  | n/a  | |
Higher productivity  | Operating income  | 410  | 370  | 
Operating expenses  | 144  | 120  | |
Realized delivery on project portfolio  | 85%  | 85%  | |