GRI content index: GRI 3
For a description of the material topics, refer to the Glossary.
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External development affecting our investment process
Last year, we increased our financial and non-financial support to help customers cope with the COVID-19 pandemic. However, while its impact subsided in the course of 2022, new unforeseen events emerged.
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Organizational efficiency and business integrity
In 2022, we focused on building our change capacity to improve our business operations, adapt to the hybrid way of working and address cultural challenges. Making progress on our digital transformation has been a major element of that.
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