Key figures
Strategic objective | Performance metric | June 30, 2018 | Dec 31, 2017 | June 30, 2017 | FY 2018 target | |
Higher impact portfolio | Total investment volume (x €m) | 1,029 | 3,057 | 892 | 2,530 | |
Green (% of total volume) | 35% | 42% | 26% | 32% | ||
Reducing Inequalities (% of total volume)1 | 24% | n/a | n/a | 25% | ||
ESG Target Performance (% risks managed)1 | 97% | n/a | n/a | 90% | ||
Deeper relationships | Volume catalyzed (x €m) | 278 | 1,111 | 262 | 920 | |
Client Satisfaction (NPS score)2 | 68.6 | n/a | n/a | 70 | ||
Employee engagement | 7.2 | 7.4 | 7.4 | 7.5 | ||
NL business (x €m)1 | 21 | n/a | n/a | 100 | ||
Higher productivity | Implementation strategic projects | ongoing | according to plan | |||
Operating income (x €m) | 174 | 444 | 231 | 370 | ||
Operating expenses | -52 | -99 | -50 | |||
Impairments | 15 | -62 | -3 | |||
Net profit | 124 | 255 | 156 | |||
Financial indicators | Performance metric | June 30, 2018 | Dec 31, 2017 | June 30, 2017 | ||
Balance sheet | Net loans | 4.3 | 4.1 | 4.2 | ||
Equity investment portfolio (incl. associates) | 1.8 | 1.7 | 1.8 | |||
Total assets | 8.3 | 8.3 | 8.4 | |||
Shareholders' equity | 3.0 | 2.8 | 2.8 | |||
Debentures & notes | 4.9 | 5.1 | 5.3 | |||
Ratios at end of period | Non Performing Loans (NPL)3 | 6.3% | 6.9% | 9.4% | ||
Return on average shareholders' equity | 8.6% | 9.1% | 11.2% | |||
Common Equity Tier 1 (CET 1) | 25.8% | 24.6% | 23.7% |
- 1 For 2018 new targets were introduced to align with our steering metrics.
- 2 Client satisfaction is measured through a client satisfaction survey once every 3 years.
- 3 As per June 30, 2018 the non performing loan percentage is aligned with the Regulatory definition, including the comparable figures.